My first eBook – Telehealth’s Next Chapter: A Tale of Volume and Value – is officially live and available for download.
The eBook is a couple years in the making. Back in 2023, telehealth utilization was two years into a plateau following a mid-pandemic peak. In a lengthy blog post, I speculated on what that meant for telehealth’s future, and whether there was anything the healthcare industry could do to shape that fate. The post got a lot of positive feedback, including several recommendations for what I could add to augment my thesis and turn the post into an eBook.
If you’ve known me for even a short time, you know I like challenges. You also know I tend to overextend myself juuuuust a little bit – which is why, amid building a freelance business, raising a child, running marathons, hiking up mountains, and doing my best to clean the house, the eBook has finally arrived.
From a blog post to an eBook
So, what separates Telehealth’s Next Chapter: A Tale of Volume and Value from the blog post that preceded it?
- There’s some historical perspective. This demonstrates that telehealth has pretty much always been about episodic care and explains why utilization has been on a plateau for four years running.
- There’s a brief unpacking of the struggles of digital health companies not named Hinge Health, Omada Health, and (at the time I was writing at least) Hims & Hers. This offers perspective about why the road ahead for telehealth is a bit bumpy.
- There’s a Debbie Downer take that the best time to act has passed us by. I think it’s because the industry’s bevy of stakeholders weren’t sufficiently motivated to act to remove barriers to adoption in the summer of 2021.
- There’s an offer of a path forward – telehealth utilization that supplements value-based, purposeful in-person care in a wide range of scenarios – and a set of suggestions for how the many stakeholders involved will need to collaborate.
- There are some lovely graphics, which I designed myself, and some of the best stock art that a free Canva account can buy.
Incredibly, over the course of 42 pages, there’s only one reference to running, and it’s in my bio. If I’m being honest, this very well might be the eBook’s greatest achievement.
Free for a little while longer
Initially, I planned to make the eBook available as a free download over Father’s Day weekend, complete with a great dad joke about it being my gift to you, and then charge folks for it. I even came up with a price of 73 cents per page, as a nod to Regina Holliday.
The idea, as I stated in a LinkedIn post I’ve since deleted as well as a blog post that has since disappeared for reasons I’ll explain, was to see if creating and publishing my own content would be a worthwhile extension of my freelance business.
Then, a few things happened in rapid succession.
- I stopped using my web hosting service, which I’d decided wasn’t really meeting my needs. In doing so, I wiped out the version of my website that included the product page for the eBook and the blog post announcing it to the world. Oops.
- As I transitioned back to WordPress, my website was down for a few days. At this point, I offered to send the eBook to anyone who asked me for it, as I had no way to collect anyone’s hard-earned money.
- Sometime between finishing our Monday morning viewing of Daniel Tiger and attempting to start the work week, the wires that bring the Internet into our house got clipped. Even if I wanted to update my website, I couldn’t. (Unless I wanted to roll the dice with the open Wi-Fi at the public library, which I didn’t.)
- I came to realize I never really gave a lot of thought – any, really – to how I planned to promote the eBook once I’d launched it.
Given all that, I’ve decided to make the eBook free for a bit longer, either as a download on this here website or by asking my nicely on LinkedIn or via email. The $30.66 cost will go into effect on July 8, after we’ve all recovered from the long weekend.
The first of more to come
My rationale for charging for the eBook is partly to try to cover expenses (I paid my reviewers, got professional headshots, and upgraded my website) and partly to see if there’s true demand for this type of thing. It’s not the end of the world if I take a loss. For good or ill, in the back of my head this was as much of a passion project as it was a business venture, along with a fairly low-stress way to revive my rudimentary graphic design skills. Plus, it’s already had more views than my graduate thesis, which took a lot longer to write and cost a lot more to boot.
That said, it’s hard for me not to scratch the itch for longform writing. One of my Internet-less tasks this week was starting the outline for the next eBook I hope to write, which I’d previously scrawled on a few Post-It notes in my planner. The topic: Why the philosophy of patient engagement has made great strides in the last decade even if the market for patient engagement technology kinda sorta floundered. It probably won’t be 42 pages, but it also probably (hopefully?) won’t take me more than two years to write.
As long as my schedule allows for it, I intend to create more content of interest to the digital health community.